Last Updated: July 31, 2025
Welcome to The Imagination Wardrobe (hereinafter referred to as “The Imagination Wardrobe,” “we,” “us,” or “our”), an online clothing brand operated by RSVP Enterprises. These Terms of Use (“Terms”) govern your access to and use of our website, services, and products available through www.tiwshop.in (the “Website”). By accessing or using our Website, you agree to be bound by these Terms, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these Terms, you are prohibited from using or accessing this site.

1. Acceptance of Terms

These Terms constitute a legally binding agreement between you and RSVP Enterprises regarding your use of The Imagination Wardrobe. You affirm that you are at least 18 years of age and are fully competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms, and to abide by and comply with these Terms. If you are under 18 years of age, you may use the Website only with the involvement of a parent or guardian.

2. Changes to Terms

We reserve the right to modify or revise these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically for updates.

3. Account Registration and Security

• Account Creation: To access certain features of the Website, such as placing orders, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
• Account Responsibility: You are solely responsible for maintaining the confidentiality of your account login information (username and password) and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
• Account Termination: We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

4. Product Information and Availability

• Product Descriptions: We strive to be as accurate as possible in the description of products on our Website. However, we do not warrant that product descriptions or other content of this Website is accurate, complete, reliable, current, or error-free.
• Pricing: All prices displayed on the Website are in Indian Rupees (INR) and are inclusive of GST unless otherwise stated. We reserve the right to change prices at any time without prior notice. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.
• Availability: All products are subject to availability. We reserve the right to limit the quantity of products we supply, and we may discontinue products at any time. We will not be liable if a product is out of stock.

5. Order Acceptance and Payment

• Order Placement: When you place an order on our Website, it constitutes an offer to purchase the products.
• Order Confirmation: We will send you an email confirming receipt of your order. This email does not constitute acceptance of your order; it is a confirmation that we have received it.
• Order Acceptance: Acceptance of your order and the formation of the contract will occur when we dispatch the products to you and send you an email confirmation that the products have been dispatched.
• Payment: We accept various payment methods as indicated on our Website. You agree to pay all charges incurred by you or any users of your account and credit card or other payment mechanism at the prices in effect when such charges are incurred.
• Fraud Prevention: We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.

6. Shipping and Delivery

• Delivery Areas: We deliver products within India to serviceable pin codes.
• Delivery Times: Estimated delivery times are provided for your convenience but are not guaranteed. Delays may occur due to unforeseen circumstances or factors beyond our control.
• Risk of Loss: The risk of loss and title for items purchased from The Imagination Wardrobe pass to you upon our delivery to the carrier.
• Incorrect Address: It is your responsibility to provide accurate shipping information. We are not responsible for delays or non-delivery resulting from incorrect or incomplete addresses provided by you.

7. Returns, Exchanges, and Refunds

Our Returns, Exchanges, and Refunds Policy, which is available on our Website, forms an integral part of these Terms. By placing an order, you agree to abide by our Returns, Exchanges, and Refunds Policy.

8. Intellectual Property

• Ownership: All content on the Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of RSVP Enterprises or its content suppliers and is protected by Indian and international copyright, trademark, and other intellectual property laws.
• Limited License: We grant you a limited, non-exclusive, non-transferable, revocable license to access and make personal and non-commercial use of the Website. This license does not include any resale or commercial use of the Website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

9. User Conduct and Prohibited Uses

You agree not to:

• Use the Website for any unlawful purpose or in violation of any applicable laws.
• Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Website.
• Transmit any worms, viruses, or any code of a destructive nature.
• Attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website.
• Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
• Engage in any activity that interferes with or disrupts the Website or the servers and networks connected to the Website.

10. Disclaimer of Warranties

The website and all products sold through it are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. RSVP Enterprises does not warrant that the website will be uninterrupted, secure, or error-free, or that defects will be corrected.

11. Limitation of Liability

In no event shall RSVP Enterprises, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the website; (ii) any conduct or content of any third party on the website; (iii) any content obtained from the website; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

12. Indemnification

You agree to indemnify, defend, and hold harmless RSVP Enterprises and its affiliates, officers, directors, employees, consultants, agents, and representatives from any and all claims, liabilities, damages, and costs (including reasonable attorney fees and costs) arising from your access to or use of the Website, your violation of these Terms, or your infringement of any intellectual property or other right of any person or entity.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in [Lucknow, Uttar Pradesh], India.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.

15. Entire Agreement

These Terms, together with the Privacy Policy, Returns, Exchanges, and Refunds Policy, and any other policies or operating rules posted by us on the Website, constitute the entire agreement between you and RSVP Enterprises regarding your use of The Imagination Wardrobe.

16. Contact Information

If you have any questions about these Terms, please contact us at: RSVP Enterprises Email: [info@tiwshop.com] Address: [Lucknow, Uttar Pradesh]